Fast links to topics covered in this post:
- If triggers don't work after installing Mavericks/Yosemite/El Capitan/Sierra
- Yosemite/El Capitan/Sierra - additional steps for adding QuicKeysUserEventHelper
- If triggers are working intermittently
- How to check that Prevent App Nap is working when it is checked and triggers are still working intermittently
- Make sure you don't have two copies of QuicKeys on your machine
- If shortcuts that deal with Windows and Menu Selections are not working or you get Hot keys cannot be assigned or used
- After doing a minor OS update triggers stop working - example from 10.11.3 to 10.11.4
1. - If triggers don't work after installing Mavericks/Yosemite/El Capitan/Sierra:
In Mavericks/Yosemite/El Capitan/Sierra the location QuicKeys refers to and takes you to for setting up Accessibility has changed from the Accessibility pane to the Security & Privacy pane. So in System Preferences change to the Security & Privacy pane. Switch to the Privacy tab and pick Accessibility in the left column. Check both QuicKeys and QuicKeysUserEventHelper. Quit and restart QuicKeys.
Note: If items are grayed out in the list then you need to click the Lock icon in the lower left corner and supply your password.
2. - Yosemite/El Capitan/Sierra - additional steps for adding QuicKeysUserEventHelper:
For some reason the QuicKeysUserEventHelper isn't always showing up in the above window. To manually add it do the following and use the figure below for reference:
leaving the Security & Privacy pane open go to the Finder and open the Applications folder and in that Finder window locate the QuicKeys application and right-click or control-click it and select Show Package Contents from the contextual menu. Open the Contents folder and then the Resources folder. Then in this Finder window type into the top right search field .app and several applications will be displayed. Make sure the Search location has "Resources" selected and not "This Mac" or you will get all your applications and QuickeysUserEventHelper will not show up. Drag QuicKeysUserEventHelper into the System Preferences window where QuicKeys is and you should get an insertion line in the list and QuicKeysUserEventHelper should get a green plus. When you get those two things release it and it should be added to the list. If it still doesn't show up when you drop it on the list then it was already in the list but the OS isn't wanting to show it. Just quit and restart QuicKeys and it should work even if it isn't showing.
3. - If triggers are working intermittently:
In the Finder go into the Applications folder and click on QuicKeys once (do not double click and open it) and do a Get Info (command-I) and check Prevent App Nap. Quit and restart QuicKeys.
NOTE: If you are ever directed by Support to access something that belongs to QuicKeys such as its preferences or shortcuts in your Home/Library/ folder you need to hold down the option when you select the Go menu in the Finder and Library will show up for you to select it.
Thanks to these users: edmechem, steinitz, high5ths, bertwgreen, braintoniq & chazcone - above is a condensed summary of the tips for getting QuicKeys 4 working under Mavericks/Yosemite: